Start With Content Pillars
Content pillars are the three to five core themes that all your social media content falls under. They give your posting structure and ensure you are covering a balanced mix of content types.
For most small businesses, a strong set of pillars looks something like this:
Educate: Tips, how-tos, industry insights, and advice that positions your business as an expert. A fitness studio might share exercise form tips. A restaurant could share seasonal ingredient guides. A retailer might explain how to style their products.
Entertain: Behind-the-scenes content, team moments, trending audio, and relatable content that shows the human side of your business. This is what builds connection and makes people want to follow you.
Promote: Your actual products, services, offers, and calls to action. Menu specials, new class launches, sales, booking reminders. This is essential, but it should not make up more than 20 to 30 percent of your content.
Engage: Questions, polls, "this or that" posts, user-generated content reposts, and anything that invites your audience to interact. These posts boost your engagement rate, which in turn increases the reach of all your other content.