Weeks minus 12 to minus 9: foundation
The work that should be happening before the public knows the studio exists.
Lock the positioning. The single sentence that names the audience and the proposition. "A reformer Pilates studio for women in their thirties looking for low-impact strength" is positioning. "Premium boutique fitness" is not. If the team cannot agree on the sentence, the studio is not ready to launch.
Build the brand identity. Logo, type, colour, signage, interior design moodboard, photography style. This work needs to be done by week minus 9 because the photography shoot needs to happen by week minus 6.
Set up the infrastructure. Mindbody, Glofox, Xplor, or equivalent CRM and booking system. Payment processing. Membership tiers and pricing. Class booking widget integrated to the website. Email and SMS platform connected to the CRM. Customer service tool for managing enquiries.
Hire and onboard the instructor team. The instructors need to be in place by week minus 6 to participate in the photography, the launch content, and the soft opening. Last-minute hires miss the launch window for content.
Identify the local marketing landscape. Other studios within a 1-mile radius. The corporate offices nearby that have wellness budgets. The press that covers fitness in London (Stylist Wellness, Women's Health, Vogue Wellness, The Times Health, Get The Gloss). Build a target list before any outreach.