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How to research and use hashtags effectively

Erik Francas··5 min read

Why Your Hashtag Strategy Could Make or Break Your Social Media Success

In today's crowded digital landscape, a strong hashtag strategy isn't just nice to have. It's essential for cutting through the noise and reaching your ideal customers. You might run a bustling restaurant in Shoreditch, a boutique fitness studio in Clapham, or an independent retail shop in Camden. The right hashtags can boost your reach and drive genuine engagement.

Yet many business owners treat hashtags as an afterthought. They slap on a few generic tags without much thought. This wastes marketing opportunities and can even harm your visibility on platforms like Instagram and TikTok. Let's look at how to build a hashtag strategy that truly works for your business.

Understanding How Hashtags Actually Work in 2024

Gone are the days when you could pile on 30 trending hashtags and expect results. Social media algorithms have grown more sophisticated. They now reward quality and relevance over quantity. Instagram, for instance, favours posts that use hashtags with purpose rather than to excess.

Think of hashtags as your digital shop window. They help customers find your content when they search for products or services like yours. A coffee shop using #LondonCoffee will show up for locals hunting their next caffeine fix. A personal trainer using #ClaphamFitness can attract nearby residents looking for workout options.

The key is simple. Different hashtags serve different purposes in your marketing funnel, from building brand awareness to driving direct sales.

Gone are the days when you could pile on 30 trending hashtags and expect results.

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The Three-Tier Hashtag Framework That Actually Works

High-Volume Hashtags (The Awareness Builders)

These are popular tags with over 100,000 posts, such as #LondonEats or #FitnessMotivation. They are competitive, but they offer huge reach and suit brand awareness campaigns. Use them sparingly, perhaps 2-3 per post. They are harder to rank for, yet they deliver real exposure when you do.

Medium-Volume Hashtags (The Sweet Spot)

With 10,000-100,000 posts, these tags strike the right balance of reach and competition. Examples include #IndependentRetailUK or #BoutiqueGym. They should form the backbone of your strategy, usually 60-70% of your hashtags.

Low-Volume Hashtags (The Niche Winners)

Under 10,000 posts, these specific tags face less competition and often deliver better engagement. Think #VeganBrunchBrixton or #YogaStudioSouthLondon. They connect you with tightly targeted audiences who are more likely to become customers.

Research Techniques for Finding Your Golden Hashtags

Competitor Intelligence

Start by studying which hashtags your successful competitors use. Don't copy them wholesale. Instead, spot patterns and gaps you can use. If every gym in your area uses #LondonFitness, there may be an opening with #SouthLondonStrength or #WomenOnlyGymLondon.

Platform-Specific Research Tools

Instagram's search function is one of the most underused research tools. Type in a possible hashtag, and Instagram shows related suggestions plus how many posts use each tag. For deeper analysis, tools like Hashtagify or RiteTag reveal more about hashtag performance and trends.

Customer Language Mining

Notice how your customers describe your business and industry. The words they use in reviews, comments, and conversations often point to hashtag opportunities your competitors miss.

Research Techniques for Finding Your Golden Hashtags
Start by studying which hashtags your successful competitors use
Instead, spot patterns and gaps you can use
If every gym in your area uses #LondonFitness, there may be an opening with #SouthLondonStrength or #WomenOnlyGymLondon
Instagram's search function is one of the most underused research tools
Type in a possible hashtag, and Instagram shows related suggestions plus how many posts use each tag

Platform-Specific Hashtag Best Practices

Instagram: Quality Over Quantity

Instagram's algorithm now favours posts with 3-5 relevant hashtags over those with the maximum 30. Choose hashtags that genuinely relate to your content and audience. Stories can take more, and up to 10 works well. You can hide them behind a sticker or in a comment.

TikTok: Trend Awareness is Key

TikTok hashtags do two jobs: they sort your content and let you join trends. Mix evergreen tags relevant to your business with trending hashtags that fit current conversations. The platform's algorithm rewards early adoption of emerging trends.

LinkedIn: Professional and Industry-Focused

LinkedIn hashtags should reflect professional interests and industry topics. Think #RetailInnovation or #HospitalityTrends rather than lifestyle tags. Three to five hashtags work best here.

Common Hashtag Mistakes That Kill Your Reach

The "More is Better" Fallacy

Filling every hashtag slot often signals to algorithms that you're trying to game the system. Focus on relevance and quality instead. A restaurant posting about a new dish doesn't need #travel #blessed #photooftheday. Stick to food and location-specific tags.

Ignoring Hashtag Hygiene

Audit your hashtags regularly to check they haven't been hijacked by spam or tied to controversial content. A hashtag that worked brilliantly six months ago might now be flagged by platform algorithms.

One-Size-Fits-All Approach

Different content needs different hashtags. A behind-the-scenes video from your kitchen calls for different tags than a polished product shot or a customer testimonial.

Filling every hashtag slot often signals to algorithms that you're trying to game the system.

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Advanced Hashtag Strategies for Competitive Industries

Creating Branded Hashtags

Create unique hashtags your customers can use when they share their experiences. #MyNamedBusinessExperience or #YourGymTransformation help build community. They also make user-generated content easier to find and share.

Seasonal and Event-Based Tagging

Plan hashtag campaigns around local events, seasons, and holidays. A retail shop might prepare Valentine's Day hashtags in January. A fitness studio could build New Year resolution tags for the motivation surge in early January.

Location-Based Micro-Targeting

Don't just use #London. Get specific with #CandenMarket #ShoreditchEats or #ClaphamCommon. Local customers often search these precise location terms. You'll face less competition than with citywide hashtags.

Your Next Steps to Hashtag Success

A strong hashtag strategy takes ongoing attention and refinement. The payoff is worth it: more visibility, higher engagement, and ultimately more customers. Start with the three-tier framework. Do thorough research using the techniques above. Remember that consistency and relevance beat volume every time.

At Byter Digital, we help London businesses build social media strategies that drive real results. If you're ready to take your hashtag game to the next level and grow your social media presence, we'd love to help you succeed.

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Erik Francas

Head of Content, Byter Digital · 5+ years experience

Erik is Head of Content at Byter Digital, leading editorial strategy and production across 380+ published articles. He covers SEO, social media, content creation, and the practical side of running a small business marketing programme in London.

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